An Edmonton Police Services logo is shown at a press conference in Edmonton on October 2, 2017. THE CANADIAN PRESS/Jason Franson

Communication breakdown caused ‘unacceptable’ delay: Edmonton police

Two Good Samaritans will also be thanked for their patience and for assisting the woman

A woman who waited more than an hour for emergency responders after she was assaulted and found outside covered in blood will be getting an apology, Edmonton police said.

Supt. Darrin Balanik said in a statement Friday that there was a breakdown in communication with police and ambulance staff, resulting in an “unacceptable delay.”

The statement comes after a man found the victim early Wednesday morning on a walkway calling out for help.

John Saunders, who has a background as a firefighter, said he was on his way to a gym when he found her on the ground with blood on her legs, chest and face.

He checked the woman over and called 911, but Saunders said he was told that because it was a possible assault, paramedics would have to wait for a police escort.

“I said, ‘What about my safety?’ And she said, “Well, you don’t have to be there; there’s no obligation for you to be there.’”

He said he called 911 twice more and, 90 minutes later, another bystander went to a nearby fire station and got firefighters to help the woman.

Balanik said police will review the response time to see where improvements can be made.

“We have also reached out to Alberta Health Services to see how we can improve operational communications between our two agencies,” he said.

“Paramedics were correctly dispatched to the scene, but were standing by, waiting for police to ensure the location was safe for them to proceed.”

Balanik said he has also reached out to the two Good Samaritans to thank them for their patience and for assisting the woman.

“We have learned from this, and we will improve,” he said.

The Canadian Press

Just Posted

Body of 19-year-old drowning victim recovered from Sylvan Lake

RCMP say the body was recovered the evening of Aug. 22.

UPDATED: Search continues for possible drowning on Sylvan Lake

Sylvan Lake RCMP and Fire Department continue their search for 20-something adult male

Trial date set for Sylvan Lake doctor charged with child sex offences

Janke will stand trial next November in Edmonton

UPDATED: RCMP and fire departments respond to possible drowning on Sylvan Lake

RCMP say they are actively searching for a man in his 20s with boats on the lake

Red Deer-Lacombe MP Calkins comments on CPC promise to make maternity benefits tax free

Tax credit would remove federal income tax from EI maternity and EI parental benefits

Trudeau vows to stand firm against ‘increasingly assertive’ China

China has accused Canada of meddling in its affairs

Black bear ruins Alberta barber’s day

It’s not always a good idea to leave the door open

Conan turns to the Property Brothers for tips on buying Greenland

Jonathan Scott suggests removing glaciers and mountains to bring in ‘more natural light’

Red Deer Rebels Training Camp begins Aug. 24

Rebels home opener will be on Sept. 21 against the Edmonton Oil Kings

New study suggests autism overdiagnosed: Canadian expert

Laurent Mottron: ‘Autistic people we test now are less and less different than typical people’

Huawei executive’s defence team alleges Canadians were ‘agents’ of the FBI

eng’s arrest at Vancouver’s airport has sparked a diplomatic crisis between Canada and China

Trans Mountain gives contractors 30 days to get workers, supplies ready for pipeline

Crown corporation believes the expansion project could be in service by mid-2022

On vaccines, abortion, Goop, doctor Jen Gunter says: ‘I have a duty to speak up’

She speaks out on menstruation, the wellness industry and vaccines

Most Read