A message from Central Alberta Co-op

Statement submitted by Central Alberta Co-op

A message from Central Alberta Co-op

The COVID-19 pandemic is a global challenge that’s having a real impact on our community.

At Central Alberta Co-op, we understand the vital role we play in the community and aim to serve you with the items you need, when you need them.

We are also saddened by the news of all those who have been affected and we want to be diligent about doing our part to prevent more impacts.

“Our response to this pandemic not only considers the health and well-being of our Co-op members and customers, but also our team members,” said Marno Hultin, board president.

Our food stores and pharmacies are critically important at this time, and we’re doing everything we can to ensure they stay open and accessible, while also protecting against the spread of COVID-19.

We are closely monitoring the impact of the coronavirus and our actions are guided by the World Health Organization, Public Health Agency of Canada and Alberta Health Services.

To maintain a safe environment and serve our members and customers, we’ve implemented the following actions:

All your Central Alberta Co-op locations are cleaned and sanitized daily as part of normal business, but all locations are increasing the frequency of cleaning, especially on high-touch surfaces.

We are working with our team members to ensure that they have current information on prevention, so they can stay healthy or stay home if they are feeling ill.

We have implemented an early morning shop for seniors, those with auto-immune diseases, those that are high risk, as well as those with mobility limitations.

This hour of shopping is available at our Innisfail, Lacombe and Red Deer’s Deer Park and Timberlands; Monday, Wednesday and Friday, 7 to 8 a.m.

We have temporarily discontinued all food sampling programs in food, c-store and liquor locations.

All self-serve items from food, c-store and liquor locations have been temporarily discontinued.

Due to the high demand for some products, we have placed limits on the quantities available to purchase.

We will ensure that our prices on essential items remain stable throughout this challenging time.

Signage and visual cues are being installed in our locations to remind guests of proper social distancing.

Plexiglass barriers will be installed at our food, c-store/gas bar and liquor locations. Gloves and hand sanitizer are provided to all team members.

Our pharmacies are ensuring continued drug supply by filling a maximum one-month supply of all medications.

Our food, pharmacy, gas bar and liquor locations have temporarily adjusted their hours of operation. You can find these hours on our webpage at www.centralalbertaco-op.crs and www.centralalbertaliquor.crs.

Our administration office and agro locations are closed to the public. All team members can be reached by phone or by email.

How you can help:

Please remember to practice social distancing at all our locations.

If you are ill, have travelled internationally in the past 14 days, or have been in contact with someone who has contracted COVID-19, please do not visit our locations.

Please do not shop in groups if possible.

Please keep your reusable bags at home and utilize our plastic grocery bags. We are temporarily waiving the charge of these bags and they can be returned for recycling on your next visit.

We encourage the use of credit or debit card, rather than cash, as a form of payment.

Please be patient and kind to our team. They are going above and beyond.

Thank you to our team!

We remain committed to taking care of our team and work to provide them with the information needed to keep themselves and their families safe.

“Our organization wouldn’t be what it is without the team members we have on the front-line replenishing shelves, helping customers and providing that friendly face our customers have come to know,” Hultin said.

“On behalf of the board and management, I cannot express my gratitude to them enough. Thank you. Thank you for your dedication, your positivity, and your service through the thick of it all.”

We will keep you updated on any news or information as it arises. Please visit our webpage or social media channels.

Thank you to everyone for the kind words to our team members and for being considerate to each other in our locations. It is a true testament to the awesome teams, members, customers and communities we surround ourselves with.

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